So, you’ve completed your process mapping, but how do you turn it into real benefit for your busines...

Business process mapping is generally defined as a visual display of the steps involved in a busines...

Inefficient processes can be impeding your business without you even knowing. A lack of defined proc...

Why you need to tackle the root cause Problems in your organisation can occur for a variety of reaso...

With the buying power customers now have, it’s never been more important to consider the unique need...

What is Digitalisation? Digitalisation is very much the buzz word right now, but what exactly does i...

Lead to Cash (L2C) is a core process that every organisation needs to excel at. Providing your custo...

Being presented with access to new data presents any organisation with a fantastic opportunity to se...

Launching a new business startup or bringing a new product into the market can be an extremely excit...

It is widely accepted that customer retention is far easier than acquisition. The order management p...

Every business wants to have talented staff with transferable skills. Having the right people in pla...

One of the most frustrating things for anyone involved in project work is that even the best prepare...