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How do we make sure employees and customers adopt the digital service we’ve created?

We use comprehensive feedback and engagement strategies to safeguard the buy-in and adoption you need. Your people and clients are at the heart of technological change and we gather insights, including a training needs analysis, to inform our approach. We find this method helps to make change stick.

How we can help


When your vision, outcomes, and technology have been established – we’re able to support with change management to make change stick.


Whether you are at the beginning or part-way through your project or programme, we can take the lead on delivery management, engaging with all internal stakeholders and external partners.


When you need a framework for change that addresses the relationship between your business architecture, technology and people, we ensure that your experience works well.


We apply our knowledge of systems, people, data, and processes, to deliver end-to-end customer experiences that build sales. We give you a streamlined and targeted experience, from marketing and lead generation, through to conversion, processing and collection.


At the outset – or if you need to rethink plans – we analyse, innovate, and design how your experience should work, end-to-end.

What’s on our mind


What our clients say

"They have an ability to work well with a variety of stakeholders with competing motivation... the ability to work seamlessly and smoothly."

Ayla Chaudhry

Transformation Programme Director

"100% recommend Clarasys."

Ben Rick

Managing Director

Meet the experts


Alex Aleksandrova

Alex joined Clarasys in 2019 and has experience in the design and delivery of large transformational programmes in Public Sector (Transport, Higher Education, Healthcare) and Banking with a focus on business change, programme leadership and business analysis. At Clarasys Alex has lead the business change stream at Department for Transport enabling the adoption of a new digital service across 300+ organisations in England. She is a keen traveller, really passionate about art, and enjoys music, yoga, being active and reading.


Simon Blosse

Simon is an experienced digital and customer-centric transformation consultant, with over 16 years of consulting across retail, consumer and information service businesses. His expertise includes digital strategy, business and technology architecture, and change management for large scale customer centric transformations - working with clients to deliver organisational customer focus and delivering great customer experiences end to end. Outside of work, playing the piano is his go-to for relaxing, and he is a big fan of the arts, particularly theatre and music.


Sophie Brazell- Ng

Alex Aleksandrova

Simon Blosse

Sophie Brazell- Ng

Let us re-imagine ] your Digital Adoption