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An agile city break

An agile city break

I spent this morning planning a holiday and increasingly recognised how much agile principles I use day to day at Clarasys influence what I do with my personal time. So,...

Being agile, not doing agile | Clarasys

You’ve made the decision to go agile. What does that mean? Agile is no longer a ‘new’ concept; Agile methods are increasingly well defined and the benefits are more widely...

Clarasys guide to Robotic Process Automation (RPA)

At its best, robotic process automation (RPA) transforms the customer experience, cuts cost and increases employee satisfaction. Apply it to predictable, rules-based processes – especially high-volume data operations running 24/7...

5 Biggest Customer Journey Disconnects of 2017

Such is its ubiquity in sales and marketing circles, the word ‘seamless’ is in danger of losing all meaning. Therefore, to be reminded of its dictionary definition – ‘having no...

Struggling to innovate? | Clarasys

Whether your business is a start-up or a titan of industry, innovation has become the new normal. Our ability to pre-empt and capitalise on change to create new opportunities is...

Telling stories with Agile | Clarasys

User stories are an indispensable part of the Agile toolkit. Written collaboratively by the Scrum Team together with the Product Owner, the user story defines: who the person using the...

Agile – the new frontier

The theme of this year’s annual, two-day Agile Business Conference was organisational change – and how to deal with it in today’s ever-evolving business market. Changing customer needs, new technologies...

You’ve got your process map, now what? | Clarasys

So, you’ve completed your process mapping, but how do you turn it into real benefit for your business? Many organisations tackling their business processes internally find this stage challenging. Here’s...

Mapping your Business Processes | Clarasys

Business process mapping is generally defined as a visual display of the steps involved in a business process from start to finish. Process mapping draws a concise picture of the...

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