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Scaling — being ‘just good enough’

As we grow, it is important that we remain competitive. We can achieve this by remaining operationally efficient and ensuring the timing of our investments are spot on. We continually...

Be first, be smarter or cheat | Clarasys

Competitive advantage is a wonderful thing. It can lead to increased revenue, reduced costs, wealthier shareholders and happier customers. These are common benefits of a truly differentiated product, a business...

Navigating the obstacle | Clarasys

Following on from our graduate training, a few months ago a team of us spent six weeks on a pro-bono project at a leading UK-based charity. The Prince’s Trust is...

An agile city break

An agile city break

I spent this morning planning a holiday and increasingly recognised how much agile principles I use day to day at Clarasys influence what I do with my personal time. So,...

Being agile, not doing agile | Clarasys

You’ve made the decision to go agile. What does that mean? Agile is no longer a ‘new’ concept; Agile methods are increasingly well defined and the benefits are more widely...

Clarasys guide to Robotic Process Automation (RPA)

At its best, robotic process automation (RPA) transforms the customer experience, cuts cost and increases employee satisfaction. Apply it to predictable, rules-based processes – especially high-volume data operations running 24/7...

5 Biggest Customer Journey Disconnects of 2017

Such is its ubiquity in sales and marketing circles, the word ‘seamless’ is in danger of losing all meaning. Therefore, to be reminded of its dictionary definition – ‘having no...

Struggling to innovate? | Clarasys

Whether your business is a start-up or a titan of industry, innovation has become the new normal. Our ability to pre-empt and capitalise on change to create new opportunities is...

Telling stories with Agile | Clarasys

User stories are an indispensable part of the Agile toolkit. Written collaboratively by the Scrum Team together with the Product Owner, the user story defines: who the person using the...

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