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Straight Talking | Clarasys

Powerful communication can connect and inspire an audience. When it’s done well, it builds trust. When it’s done poorly, it leads to alienation, frustration and can even cause the audience...

Great expectations | Clarasys

Organisations spend a lot of time trying to solve complex and volatile problems relating to customer expectations. In this blog we will look at one of the leading techniques for...

Agile 101 | Clarasys

Agile 101 | Clarasys

Agile project management has its roots in the Lean manufacturing approach pioneered by Toyota during the latter half of the twentieth century. The software development community fully embraced the Lean...

The power of managing CX | Clarasys

When it comes to customer understanding and improving satisfaction, measuring and managing your CX initiatives from the customers’ perspective can take an organisation to the next level. Perception counts more...

Digital transformation | Clarasys

Thinking about the digital transformations I’ve witnessed in the last few years, it’s true to say the same issue arises regardless of the size or type of client involved. Most...

Post merger integration | Clarasys

Post-merger integration can be tougher than hammering out the deal itself – in more than half of M&A transactions, organisations fail to boost shareholder value or deliver the business case...

Drowning in ones and zeros | Clarasys

Sometimes it feels like all we hear about is data. Gather as much data as you can and understand everything about your organisation. Use big data to create a unified...

Keeping up with technology change | Clarasys

Technology changes are becoming increasingly frequent, meaning workforces need to be equipped to absorb changes well. Change management is crucial to the success of these roll-outs, particularly when your end...

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