Debtor days (aka Day Sales Outstanding / DSO) are a major issue for businesses and can significantly...

Data Management is crucial to any business. Customer data determines your internal processes such as...

The rapid growth of digital information continues to throw up some major challenges for businesses b...

It was great to see our software partner BusinessOptix recognised as a 2015 ‘Cool Vendor’ in Busines...

Doing business with a large organisation can be extremely complicated, unless you have a structured ...

Modern businesses have the ability to collect an overwhelming amount of data through their sales cyc...

We’ve blogged before about data quality management and some of the key steps to achieving good quali...

Deciding between tracking activities or tracking opportunities is one of the most common challenges ...

It’s a very familiar story: your new CRM system promises to achieve the incredible, but your users c...

As a consultant, it perhaps stands to reason that I’m rather keen on planning. Plans enable us to me...

When it comes to CRM systems, one of the biggest barriers to long-term adoption is the difficulty as...

When operating in saturated market places where competition is high, many organisations can find sou...