With the buying power customers now have, it’s never been more important to consider the unique need...

What is Digitalisation? Digitalisation is very much the buzz word right now, but what exactly does i...

Lead to Cash (L2C) is a core process that every organisation needs to excel at. Providing your custo...

Being presented with access to new data presents any organisation with a fantastic opportunity to se...

Launching a new business startup or bringing a new product into the market can be an extremely excit...

It is widely accepted that customer retention is far easier than acquisition. The order management p...

Every business wants to have talented staff with transferable skills. Having the right people in pla...

One of the most frustrating things for anyone involved in project work is that even the best prepare...

Everyone starts out with perfect intentions but somehow your projects end up over-running and costin...

When Business Analysis (BA) is done well, it can prove to be a very valuable department in your orga...

Executive summary Motivating the front office to support the organisation to meet their regulatory o...

Are your KYC operations putting you at risk? The sad truth is many organisations are continuing to f...