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An interview with Rene Olivieri - PODCAST

Rene Olivieri has been working with not-for-profits in various roles for more than 25 years and is currently Chair at the National Trust and RSPCA. In the first episode of...

Circular initiatives: Should firms be incorporating CX?

Organisations adopting circular initiatives is imperative to enable a sustainable world. But how does this affect customer centric models? In the fourteenth episode of ‘Clarasys presents: Simply Sustainability’, Clarasys’ Harriet...

Distributed authority vs centralisation - Clarasys

In part two of this four-part blog series, Scott Docherty explores distributed authority vs centralisation. Niccolò Machiavelli, the 15th-century Italian author, built international renown and cult status for his teachings...

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