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The media and information services industry is constantly transforming, creating challenges that demand adaptability and innovation. Ever-evolving technology, shifting revenue streams, including reliance on subscription services, and heightened data privacy concerns, are reshaping how organisations operate. This creates constant pressure to adapt digital services and technology offerings to remain competitive, improve customer service, increase sales, and accelerate product launch times.

We specialise in media and information services consulting that helps organisations turn challenges into opportunities. With a deep understanding of the industry’s pain points, we work with you to overcome obstacles and unlock new avenues for success. Whether it’s simplifying the complexities of managing subscription products, driving digital transformation, or navigating post-merger integration to unify systems and teams, our media and information services consulting experts will ensure your efforts align with your business objectives, enhance customer experience, and deliver measurable value to support business growth. We use our uniquely agile method to deliver value quickly, and our deep expertise in change management means we can help you successfully adopt and embed change.

As the Experience Consultancy, we are dedicated to leaving your organisation stronger and more capable than before. By refining your service offerings and CRM systems, we help you deliver exceptional value to your customers and empower your teams to build strong analysis and project delivery capabilities. 

Let our media and information services consulting experience help you redefine what’s possible for your business and achieve your goals. Are you ready to take the next step?

Sector expertise

Media and publishing

We help media and publishing companies adapt, grow, and succeed with smarter strategies, better audience connections, and sustainable solutions tailored for today’s fast-changing digital landscape.

Entertainment media

We empower entertainment brands with innovative strategies, engaging content, and smart solutions to captivate audiences, build stronger connections, and drive lasting growth in a competitive landscape.

Insights and intelligence

We support organisations providing insights and intelligence services with tailored strategies, ethical data practices, and innovative solutions to enhance their offerings, engage clients, and drive impactful results.

Exhibitions and Events 

We support organisations in delivering unforgettable events with personalised experiences, sustainable practices, and innovative tools to engage audiences, amplify your reach, and leave a lasting impression.

How we can help you

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As the experience consultancy, we know how to deliver award-winning customer services.

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We leverage our expertise in systems, people, data, and processes, to deliver end-to-end customer experiences that drive sales, including subscription services.

We give you a streamlined and targeted experience, from marketing and lead generation, through to conversion, processing and collection.

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Post-merger-integration-300x204
 

Integrating an acquired company is almost always more difficult than getting the deal itself done. We can help!

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We help you navigate complex data landscapes by generating reliable data sets you can trust. Our approach to data governance ensures that your data is captured, stored, and managed compliantly and accurately, enabling you to define opportunities and target activities effectively. By establishing clear roles, responsibilities, and standards, we empower your organisation to make informed decisions and drive impactful results.

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tech

We tailor digital services and technology to align with your business objectives and enhance customer and employee experiences. By adopting agile methodologies and robust change management practices, we help you stay ahead in a rapidly evolving digital landscape.

GROW & BUILD RESILIENCE WITH SUBSCRIPTION PRODUCTS

 

Is your business making the move to a subscription model?

Register your interest in our complimentary workshop to find out whether a recurring revenue model is right for your business, what it will take to make it  work, and how it could add the most value.

Experiences with clients

What's on our mind

TESTIMONIALS

What our clients say

"[Clarasys provides] great change and technology delivery support, including access to reliable third parties. The team embeds really well with the business. I love working with such a friendly and collaborative team!"

Karen Winter

Chief Operations Officer

"The experience was exceptional. [Clarasys team is] highly collaborative, honest, transparent, down to earth."

Joep Everts

SVP Customer Support & Order to Cash

"They have an ability to work well with a variety of stakeholders with competing motivation... the ability to work seamlessly and smoothly."

Alya Chaudhry

Transformation Programme Director

Meet the experts

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Lindsay Cameron

Lindsay is a principal consultant with 12+ years of experience specialising in large scale transformational change, including organisational change and programme leadership. She collaborates with clients to deliver complex global programmes and ensure a people-centric experience for employees and users during transformation. Lindsay has led teams and projects across UK, Europe, US and Asia Pacific, working with clients across the life sciences, telecoms, retail and technology sectors. Most recently, she has led the change management for a client’s new global capability centre in India and transition of roles from across 10 global support functions. She has also led the Asia Pacific roll out of Workday at a major Tech firm to 11 markets and the implementation of a product-led operating model for a Telco’s IT department. Outside of work, Lindsay enjoys cooking and sharing food with friends, walking, cycling and is renovating her home.

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Mick Murphy

Mick is the President of Clarasys US. Since joining Clarasys in 2011 Mick has worked primarily in lead-to-cash at information services clients such as Thomson Reuters, Refinitiv, Informa and the RELX group. He has also worked with several non-profits and used to lead our BusinessOptix team. Mick’s professional highlight is founding the Clarasys Boston office in 2019. Mick supports Leeds United and Irish Rugby in his free time. He’s also a mild to moderate science-fiction nerd and his music tastes are stuck in the mid-90s.

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Tom Carpenter

Tom joined Clarasys in November 2014 following two years at Detica. Tom is one of our most experienced CX and agile digital product specialists. Since joining Clarasys, Tom has delivered numerous CX discovery and digital transformation projects across a range of industries from healthcare to financial services. This enables Tom to advise on best-practice customer experiences and delivering in an agile and user-centric manner across the end-to-end lifecycle. Tom’s background in business architecture ensures design and definition of solutions that put the users and customers at the heart. This, coupled with broad technical expertise, ensures a solution can be defined that truly solves the client’s needs. In his spare time, Tom is an avid Formula One and cycling fan.

Lindsay Cameron

Mick Murphy

Tom Carpenter