In the fast-evolving media and information services industry, Generative AI (GenAI) is more than just a buzzword—it’s a game-changer. With the ability to revolutionise customer and employee...
Industry
Entertainment media consulting
The entertainment media industry faces significant challenges as it adapts to evolving consumer behaviours, technological advancements, and economic pressures. Streaming platforms are now highly saturated, with fierce competition among players like Netflix, Disney+, and Amazon Prime Video, leading to subscriber fatigue and price wars. Traditional media companies are also grappling with declining advertising revenues and viewership as audiences migrate to digital platforms and short-form content like TikTok.
The rise of AI and machine learning presents both opportunities and challenges. Generative AI can revolutionise content creation, enhancing efficiency in scriptwriting, editing, and localisation. However, ethical concerns about replacing creative jobs and potential biases in AI-generated content must be addressed. Additionally, data privacy regulations, such as GDPR, challenge companies that rely on targeted advertising.
Our entertainment media consulting experts can help you manage these challenges - including uncovering opportunities to diversify revenue streams, manage subscriptions effectively and profitably, leverage AI across your services and ensure your operation is streamlined and competitive.
Major players are expanding their content libraries and investing heavily in original content. The industry is also seeing growth in specialised platforms catering to specific genres or interests, such as anime, documentaries, and independent films. Our consultants can help you compete for viewers in this crowded market.
AI is enhancing content recommendation algorithms to provide personalised viewing experiences, while AI tools are assisting scriptwriting, editing, and even generating new content and streamlining production processes. We can help you identify the best use of AI to improve personalisation and content generation.
With the rise of platforms like TikTok, Instagram Reels, and YouTube Shorts, short-form content has become a powerful tool for engaging audiences. We help you harness the potential of these platforms to create compelling, easily consumable content that resonates with your target audience. User Generated Content (UGC is increasingly driving engagement and community building. We assist you in leveraging UGC to enhance brand loyalty, increase interaction, and build vibrant online communities around your content.
The media industry is increasingly focused on reducing its environmental impact through sustainable production practices. We guide you in adopting green production methods that not only minimise your carbon footprint but also enhance your brand’s reputation for corporate responsibility.
Beyond production, we support you in implementing eco-friendly policies across your organisation and contributing to environmental causes. These initiatives not only align with growing consumer demand for sustainability but also position your brand as a leader in the industry’s move towards a greener future.
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Experiences with clients
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Meet the experts
Lindsay Cameron
Lindsay is a principal consultant with 12+ years of experience specialising in large scale transformational change, including organisational change and programme leadership. She collaborates with clients to deliver complex global programmes and ensure a people-centric experience for employees and users during transformation. Lindsay has led teams and projects across UK, Europe, US and Asia Pacific, working with clients across the life sciences, telecoms, retail and technology sectors. Most recently, she has led the change management for a client’s new global capability centre in India and transition of roles from across 10 global support functions. She has also led the Asia Pacific roll out of Workday at a major Tech firm to 11 markets and the implementation of a product-led operating model for a Telco’s IT department. Outside of work, Lindsay enjoys cooking and sharing food with friends, walking, cycling and is renovating her home.
Mick Murphy
Mick is the President of Clarasys US. Since joining Clarasys in 2011 Mick has worked primarily in lead-to-cash at information services clients such as Thomson Reuters, Refinitiv, Informa and the RELX group. He has also worked with several non-profits and used to lead our BusinessOptix team. Mick’s professional highlight is founding the Clarasys Boston office in 2019. Mick supports Leeds United and Irish Rugby in his free time. He’s also a mild to moderate science-fiction nerd and his music tastes are stuck in the mid-90s.
Tom Carpenter
Tom joined Clarasys in November 2014 following two years at Detica. Tom is one of our most experienced CX and agile digital product specialists. Since joining Clarasys, Tom has delivered numerous CX discovery and digital transformation projects across a range of industries from healthcare to financial services. This enables Tom to advise on best-practice customer experiences and delivering in an agile and user-centric manner across the end-to-end lifecycle. Tom’s background in business architecture ensures design and definition of solutions that put the users and customers at the heart. This, coupled with broad technical expertise, ensures a solution can be defined that truly solves the client’s needs. In his spare time, Tom is an avid Formula One and cycling fan.