Consumers increasingly expect subscriptions to flex with their needs. In fact, in our upcoming consumer research conducted in partnership with Stripe, we found that 90.7% of software subscribers...
The benefits of getting your order-to-cash process right
More accurate invoicing
Invoices that are consolidated, accurate, and on time, mean customers can easily review against their purchase orders and pay. Resulting in fewer queries, fewer credit notes, and a billing experience nobody has to manage.
Reduce days sales outstanding
Accelerate order-to-cash processes at every stage. Gain faster order acceptance, send invoices out on time, prioritise collections, and have cash applied automatically rather than matched by hand.
Reduce revenue leakage
When usage is captured, mid-term changes are priced, entitlements match what was sold, then what you billed reconciles to what you contracted and recognised.
Lower your cost to serve
Automate the routine matching, dunning, and reconciliation work so finance and revenue operations can handle more customers, more pricing models, and more transactions without adding headcount.
How we can help
Bill accurately, every cycle
Most billing errors occur before billing starts. To eliminate these we can review and redesign order capture, credit checks, approvals, and entitlement so that customer purchases are recorded correctly. Building the billing logic of rating and pricing, proration, co-terming, overage and true-up, tax, consolidation, and the billing close prevents revenue leaks before billing cycles even start. Organisations will achieve first-time invoice accuracy, streamlined mid-term contract modifications, and reporting confidence during monthly close periods.
Collect earlier and reduce disputes
We segment receivables by value, risk, and behaviour, then design collections and dunning that match: automated for low-touch accounts, relationship-led where the balance justifies it. Disputes get a proper intake, ownership, and resolution path, and we feed the reasons back upstream so the same dispute stops recurring. Finance leaders gain predictable cash flow, lower Days Sales Outstanding, and a reduction in recurring invoice disputes.
Apply cash and reconcile without spreadsheets
We improve remittance capture and matching rules, reduce unapplied and on-account cash, and design the reconciliation between billing, payments, the receivables sub-ledger, and the general ledger. Finance teams obtain a fully transparent, defensible audit trail across all transaction streams, supporting strict compliance and revenue recognition standards. Unlocked finance team capacity shifts away from tedious operational reconciliation toward strategic business growth.
Choose, integrate, and deploy the technology
When the process needs new tooling, we run vendor-agnostic evaluations across configure-price-quote, subscription management, billing, payments, and ERP systems to clarify total cost of ownership and integration complexity. Together, we’ll define the target architecture and integration pattern, and support implementation, data migration, and cutover, giving business leaders a future-proof tech stack that matches your unique commercial ambitions. We also prepare the people: training, new ways of working, and the internal capability to keep improving order to cash after we leave.
Most billing errors occur before billing starts. To eliminate these we can review and redesign order capture, credit checks, approvals, and entitlement so that customer purchases are recorded correctly. Building the billing logic of rating and pricing, proration, co-terming, overage and true-up, tax, consolidation, and the billing close prevents revenue leaks before billing cycles even start. Organisations will achieve first-time invoice accuracy, streamlined mid-term contract modifications, and reporting confidence during monthly close periods.
We segment receivables by value, risk, and behaviour, then design collections and dunning that match: automated for low-touch accounts, relationship-led where the balance justifies it. Disputes get a proper intake, ownership, and resolution path, and we feed the reasons back upstream so the same dispute stops recurring. Finance leaders gain predictable cash flow, lower Days Sales Outstanding, and a reduction in recurring invoice disputes.
We improve remittance capture and matching rules, reduce unapplied and on-account cash, and design the reconciliation between billing, payments, the receivables sub-ledger, and the general ledger. Finance teams obtain a fully transparent, defensible audit trail across all transaction streams, supporting strict compliance and revenue recognition standards. Unlocked finance team capacity shifts away from tedious operational reconciliation toward strategic business growth.
When the process needs new tooling, we run vendor-agnostic evaluations across configure-price-quote, subscription management, billing, payments, and ERP systems to clarify total cost of ownership and integration complexity. Together, we’ll define the target architecture and integration pattern, and support implementation, data migration, and cutover, giving business leaders a future-proof tech stack that matches your unique commercial ambitions. We also prepare the people: training, new ways of working, and the internal capability to keep improving order to cash after we leave.
What our clients say
Discover how we consolidated CRM systems to unlock 360° visibility, automate retention, improve data integrity, and empower collaborative, high‑performing teams.
Learn how we delivered a greenfield billing platform in nine months to support 140+ countries with multiple billing types.
See how we established a clear, unified vision for CRM that improved consistency, adoption, and insight‑driven decisions across markets.
What’s on our mind
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