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    Business transformation and change management consulting
Take the complexity out of business transformation with end-to-end delivery management, programme recovery, and change leadership to secure positive outcomes for your business, employees, and customers.
Demand for business transformation across industries and disciplines is accelerating, driven by evolving customer expectations, fractured market landscapes, and digital disruption. While this presents an opportunity, a staggering 70% of transformation projects fail to deliver on their goals. This failure often stems from a critical gap between an organisation’s ambitious objectives, change management strategy, and practical implementation.
Successful business transformation demands aligned capabilities, empowered teams, and strategic change management. Clarasys consultants will partner with you to cut through the complexity of business change, ensuring transformation enhances experiences and delivers measurable business outcomes. Our business transformation experts combine strategic guidance with hands-on delivery expertise to own the entire journey, from vision to adoption and create lasting, positive change for your customers, your business, and your people.
The strategic advantages of change management-led business transformation
          
          
        Accelerate time to value
Focusing on early wins and taking an agile approach to make rapid progress protects your investment and builds momentum.
          
          
        Reduce business disruption
A structured approach that smooths the transition can prevent transformations from leading to a prolonged dip in productivity as employees struggle with new systems, processes, and roles.
          
          
        Improve risk mitigation
Proactively identifying and addressing the people-side risks of a project prevents budget overruns, missed deadlines, and failed objectives.
          
          
        Build resilience
Improve capacity for future changes by turning employees from passive recipients into active participants, boosting engagement, morale, and commitment to project success.
      
    How we can help
Craft a clear and actionable business transformation roadmap
The most ambitious business transformations can falter without a clear connection between the high-level vision and the practical steps needed for delivery. Our transformation, change and delivery experts will collaborate with your leadership to translate strategic goals into a realistic, benefit-led plan. By mapping every initiative to a tangible business outcome, this transformation roadmap becomes a living guide that aligns stakeholders, secures buy-in, and sets a sustainable pace for achieving real-world results.
Realise your business transformation end-to-end
Our business change consultants can orchestrate your entire business transformation journey, connecting the big-picture vision with the detailed execution needed to bring it to life. This end-to-end ownership overcomes typical stumbling blocks between departments and suppliers, ensuring every action drives towards your strategic goals. The result is a seamless programme that delivers its intended value on time, de-risking your investment and building momentum from day one.
Inspire teams to embrace and drive change
A successful launch is just the beginning - business transformation succeeds when people embrace it. Our approach focuses on the people side of change, co-creating the journey with your teams so they feel heard and invested. By gaining genuine buy-in and making the benefits clear to each individual, our change consultants turn resistance into advocacy, inspiring a bank of “change champions” - individuals who will actively promote the change initiative. This hands-on approach ensures new ways of working and technologies are fully embraced, maintaining morale and performance while embedding change that lasts.
Foster a culture of adaptability
Lasting business transformation is rooted in behaviours, not just systems. We work alongside your leaders to identify and model the cultural shifts needed for your organisation to become more adaptive and resilient. By embedding new mindsets and reinforcing desired behaviours, we help create an environment where your people are empowered to own change. This fosters a continuous improvement culture that becomes a core part of your organisational identity, preparing you for future challenges.
Gain alignment across your organisation to drive growth
Unlock new revenue streams by connecting the experiences of your customers and employees directly to your operational engine. Our change management experts can help you design and implement a cohesive system where your operating model, organisational structure, and daily processes are all geared towards delivering exceptional customer journeys, supported by an engaged workforce. This integrated approach removes internal friction, creates operational efficiencies, and ensures every part of your business is aligned to drive commercial success and create lasting value.
Build internal transformation capabilities
Our goal is to leave your organisation with strong, self-sufficient internal transformation capabilities. We work transparently with your teams, transferring knowledge and practical skills at every stage of the programme. This collaborative approach equips your people with the confidence and frameworks to lead their own business transformation and change management initiatives successfully and reduces long-term reliance on external support.
The most ambitious business transformations can falter without a clear connection between the high-level vision and the practical steps needed for delivery. Our transformation, change and delivery experts will collaborate with your leadership to translate strategic goals into a realistic, benefit-led plan. By mapping every initiative to a tangible business outcome, this transformation roadmap becomes a living guide that aligns stakeholders, secures buy-in, and sets a sustainable pace for achieving real-world results.
Our business change consultants can orchestrate your entire business transformation journey, connecting the big-picture vision with the detailed execution needed to bring it to life. This end-to-end ownership overcomes typical stumbling blocks between departments and suppliers, ensuring every action drives towards your strategic goals. The result is a seamless programme that delivers its intended value on time, de-risking your investment and building momentum from day one.
A successful launch is just the beginning - business transformation succeeds when people embrace it. Our approach focuses on the people side of change, co-creating the journey with your teams so they feel heard and invested. By gaining genuine buy-in and making the benefits clear to each individual, our change consultants turn resistance into advocacy, inspiring a bank of “change champions” - individuals who will actively promote the change initiative. This hands-on approach ensures new ways of working and technologies are fully embraced, maintaining morale and performance while embedding change that lasts.
Lasting business transformation is rooted in behaviours, not just systems. We work alongside your leaders to identify and model the cultural shifts needed for your organisation to become more adaptive and resilient. By embedding new mindsets and reinforcing desired behaviours, we help create an environment where your people are empowered to own change. This fosters a continuous improvement culture that becomes a core part of your organisational identity, preparing you for future challenges.
Unlock new revenue streams by connecting the experiences of your customers and employees directly to your operational engine. Our change management experts can help you design and implement a cohesive system where your operating model, organisational structure, and daily processes are all geared towards delivering exceptional customer journeys, supported by an engaged workforce. This integrated approach removes internal friction, creates operational efficiencies, and ensures every part of your business is aligned to drive commercial success and create lasting value.
Our goal is to leave your organisation with strong, self-sufficient internal transformation capabilities. We work transparently with your teams, transferring knowledge and practical skills at every stage of the programme. This collaborative approach equips your people with the confidence and frameworks to lead their own business transformation and change management initiatives successfully and reduces long-term reliance on external support.
Our business transformation and change management consulting services
Change management strategy
Assess your business needs and create a clear, actionable transformation roadmap that aligns all stakeholders, has clear connections to measurable business benefits, and sets you up for successful delivery.
End-to-end transformation programme ownership
Clarasys can own the entire transformation journey, working across teams from initial change strategy through to benefits realisation. We’ll bridge any gaps between strategy, implementation, and adoption to ensure your transformation programme is a complete success.
Transformation programme recovery & advisory
Evaluate stalled or underperforming transformation initiatives to understand why they are not delivering. Accelerate progress with a targeted recovery plan, using proven methodologies to get your business transformation back on track, mitigating risks and protecting your investment.
Multi-vendor programme management
Coordinate complex ecosystems of suppliers and technologies to ensure seamless collaboration. Manage dependencies between different vendors, aligning everyone towards a single set of transformation goals.
Digital transformation
Build a technological ecosystem that meets your specific needs and drives organisational change. Ensure successful adoption by balancing technical excellence with people-centric implementation, focusing on the right solution for your business rather than a specific platform.
Operating model and organisational design
Transforming your operating model or redesigning your organisation impacts reporting lines, responsibilities, and your employees' sense of stability. We ensure leadership alignment on the new vision, establishing clear communication that addresses employee uncertainty, and facilitating a smooth transition to new roles and workflows.
Process mapping
Create a clear and accurate view of your business processes that identifies hidden inefficiencies and areas for improvement. Uncover critical dependencies, helping your teams understand how their work connects and where to focus their efforts to streamline operations and deliver better outcomes for your organisation and your customers
Culture and behaviour change
We help you move beyond aspirational values to identify and reinforce the specific behaviours that define your target culture. Through leadership coaching, the redesign of recognition and performance systems, and empowering a network of internal change champions, we make the new way of working the natural choice.
What our clients say
                  
                
                  
                Delivering a workplace transformation and improving the return on the investment is difficult, complex and requires multiple concurrent streams. The Clarasys team delivered all of this with great success and did so with intelligence, passion and humour.
James Turner
Global Head of Portfolio Management
                  
                Everyone from Clarasys who worked with us brought energy, enthusiasm, commitment and passion. Their contribution was broad, across a number of disciplines, in particular project management, service design, and business change and communications.
Chris Taylor
Senior Responsible Officer, Electronic MonitoringWhat’s on our mind
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Meet the experts
Jeff Isaacs
Jeff is a seasoned expert in digital transformation, with a proven track record of managing large-scale change programs and agile portfolios across diverse industries. Known for his focus, curiosity, and adaptability, Jeff has consistently delivered exceptional results. One of his career-defining achievements includes spearheading the successful post-divestiture replacement of core systems for a leading global media company. Outside of his professional endeavours, Jeff enjoys reading, staying active at the gym, and playing football, all while keeping up with his three energetic children.
Scott Docherty
Scott is a business consultant with experience in change management across global transformation programmes, technology implementations and the introduction of new ways of working. He joined Clarasys in 2017 and has worked with a number of clients to ensure that exciting changes are delivered, embedded and effectively adopted. This has involved working closely with leadership, developing innovative engagement approaches and encouraging new ways of thinking and behaving. Outside of work Scott plays sport, with a particular focus on rugby, and is in the process of improving his "sub-par" Spanish skills.
Sophie Brazell- Ng
Sophie is an experienced business consultant with expertise in delivering complex change initiatives and customer-centric business transformations. Sophie has a deep understanding of the pain points associated with changing people, processes and technology and utilises an insightful ability to understand an organisations culture and stakeholder ambitions to deliver successful transformation. Sophie joined Clarasys in 2019 and has used her experience gained in the media, health and security sectors to help clients and their employees shape, implement and embed their change ambitions. When not working Sophie enjoys tennis, climbing and exploring the outdoors. Anything for the adrenaline!