In the first article in our series on subscription business models, we spoke about the need to change your business and operating model to drive growth and loyalty in your subscription offerings....
Process improvement consultancy
We're the team that puts [ rocket fuel] into your business processes.
How do we answer your specific challenges? How do we offer a tailored approach to enable you to meet your goals?
We make vision a reality through using CAM time and again, whenever our clients need value to be delivered quickly when complex problems need breaking down, when we need to minimise the impact of any errors and when customer collaboration is required. We co-ordinate a joined-up experience to ensure effective sales and onboarding to enable a sustainable solution.
Our description of CAM, the Clarasys Agile Method, explains what we can do for your business.
We use CAM time and again, whenever our clients need value to be delivered quickly, when complex problems need breaking down, when we need to minimise the impact of any errors, and when customer collaboration is required.
CAM is a skill we transfer to our clients to help them achieve project goals at pace, with minimum issues, beyond our involvement.
How we can help you
When your vision, outcomes, and technology have been established – we’re able to support with change management to make change stick.
Whether you are at the beginning or part-way through your project or programme, we can take the lead on delivery management, engaging with all internal stakeholders and external partners.
When you need a framework for change that addresses the relationship between your business architecture, technology and people, we ensure that your experience works well.
We apply our knowledge of systems, people, data, and processes, to deliver end-to-end customer experiences that build sales. We give you a streamlined and targeted experience, from marketing and lead generation, through to conversion, processing and collection.
At the outset – or if you need to rethink plans – we analyse, innovate, and design how your experience should work, end-to-end.
What’s on our mind
Join Simon and Honor as they discuss lead to cash challenges organisations face, and how to overcome them. In this episode of Never Mind the Pain Points the duo discuss the entirety of the customer...
TESTIMONIALS
What our clients say
"They have an ability to work well with a variety of stakeholders with competing motication ... the ability to work seamlessly and smoothly."
Informa
Ayla Chaudhry
Transformation Programme Director
"There are very few organisations in and around the UK that would be able to help you better."
Refinitiv
Kennedy Warwick
Enterprise Process Owner for Data Refinitiv
Meet the experts
Harriet Shelton
Harriet joined Clarasys in 2020, with over 8 years of blended consulting and industry experience where she has used her strengths as a critical thinker and her ability to apply structure to solve a variety of complex business problems. Harriet has a keen interest in customer-centric business improvement and during her time at Clarasys, she has worked across process discovery, customer experience and business architecture. Harriet is a keen outdoor swimmer and is currently trying to visit all 120+ lidos in the UK!
James Prowting-Lord
James joined Clarasys in 2015 following two years at Lloyds Banking Group. His time at Clarasys has been focused in healthcare and public sector organisations, primarily in service design. In 2017 James joined the electronic monitoring programme at Her Majesty’s Prison and Probation Service to support the design of their new operating model and roll-out of GPS monitoring technology. In his spare time, James has a passion for mountaineering, SCUBA diving and triathlons.