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With transformation being at the top of the agenda for most organisations, with everything from impl...
China is at the frontier of a digitised retail future which is more dynamic, innovative and consumer...
Customer experience (CX) is enabled by many things and organisations invest in most of them, but the...
Project delivery has been at the heart of many of the most critical programmes for the government, f...
Inviting a team of consultants to recommend and facilitate change within a business is a difficult d...
When online retailing is in the ascendance, and the high street’s decline is accelerated by the pand...
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