Join Clarasys Associate Director Tom Carpenter and marketing expert Phil Boyden of Sojourn Solutions...
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In this episode of Nevermind the Pain Points, join host Tom Carpenter and guest expert Phil Boyden f...
Personalisation is a hot topic, but what does it mean, what are the benefits and what should organis...
Considering technology in digital transformation is fundamental to making it a success. In our lates...
Our four-part podcast mini-series deep dives into digital transformation areas to consider to ensure...
Considering customer experience in digital transformation should be embedded throughout the process ...
Chess aficionados will be familiar with Netflix’s ‘The Queen's Gambit’. 1 Excluding spoilers, the sh...
For the board, transformation and technology leaders the need for a coherent digital strategy to dri...
Omdia unifies and harnesses the depth and breadth of expertise from Informa Tech’s legacy research b...
Delivering a great Customer Experience transformation programme is more important than ever to make ...
In the new normal that COVID has presented retailers with, being able to quickly identify and implem...
Join Tom and Lawrence as they discuss customer loyalty and how your CX can play a big part in either...