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We have expertise in Media and Information Services consulting like no other consultancy.

We ensure that you can transform your digital services and technology offering to remain [competitive] in the current market, with improved customer service, increased sales, and speed to market of new offerings.

We also know that Information Services companies are highly dependent on recurring revenue brought in from subscription services yet that managing subscription products can be complex. We have experience in making this simple for you. We’re here to help you to optimise your subscription services, enabling you to improve your customer experience offering and help your business grow.

We help you advance your offering, whether it’s through digital transformation to enhance your existing technology, or whether it’s through post-merger integration. We use our uniquely agile method to deliver value quickly, and our deep experience in change management means we can help you successfully adopt and embed change.

As the experience consultancy, we empower you to promote your customer experience and service offering. We’ll leave you with the foundations you need to build strong analysis and project delivery teams so that you can maintain these advantages in the future and a robust CRM system so that you continue to improve customer experience. Are you ready?

How we can help you

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As the experience consultancy, we know how to deliver award-winning customer services.

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We apply our knowledge of systems, people, data, and processes, to deliver end-to-end customer experiences that build sales, including subscription services.

We give you a streamlined and targeted experience, from marketing and lead generation, through to conversion, processing and collection.

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Integrating an acquired company is almost always more difficult than getting the deal itself done. We can help!

Click here to find out how more of our insight on PMI.

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How do we use data to define opportunities and target activity? We light the way through complex areas by helping you generate data sets you can trust.
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tech

We understand how to tailor digital services and technology to offer a better customer experience.

GROW & BUILD RESILIENCE WITH SUBSCRIPTION PRODUCTS

 

Is your business making the move to a subscription model?

Register your interest in our complimentary workshop to find out whether a recurring revenue model is right for your business, what it will take to make it  work, and how it could add the most value.

Experiences with clients

What's on our mind

TESTIMONIALS

What our clients say

"[Clarasys provides] great change and technology delivery support, including access to reliable third parties. The team embeds really well with the business. I love working with such a friendly and collaborative team!"

Karen Winter

Chief Operations Officer

"[Clarasys provides] great change and technology delivery support, including access to reliable third parties. The team embeds really well with the business. I love working with such a friendly and collaborative team!"InformaKaren WinterChief Operations Officer"The experience was exceptional. [Clarasys team is] highly collaborative, honest, transparent, down to earth."

Joep Everts

SVP Customer Support & Order to Cash

"They have an ability to work well with a variety of stakeholders with competing motivation... the ability to work seamlessly and smoothly."

Alya Chaudhry

Transformation Programme Director

Meet the experts

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Lindsay Cameron

Lindsay is a principal consultant with 12+ years of experience specialising in large scale transformational change, including organisational change and programme leadership. She collaborates with clients to deliver complex global programmes and ensure a people-centric experience for employees and users during transformation. Lindsay has led teams and projects across UK, Europe, US and Asia Pacific, working with clients across the life sciences, telecoms, retail and technology sectors. Most recently, she has led the change management for a client’s new global capability centre in India and transition of roles from across 10 global support functions. She has also led the Asia Pacific roll out of Workday at a major Tech firm to 11 markets and the implementation of a product-led operating model for a Telco’s IT department. Outside of work, Lindsay enjoys cooking and sharing food with friends, walking, cycling and is renovating her home.

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Mick Murphy

Mick is the President of Clarasys US. Since joining Clarasys in 2011 Mick has worked primarily in lead-to-cash at information services clients such as Thomson Reuters, Refinitiv, Informa and the RELX group. He has also worked with several non-profits and used to lead our BusinessOptix team. Mick’s professional highlight is founding the Clarasys Boston office in 2019. Mick supports Leeds United and Irish Rugby in his free time. He’s also a mild to moderate science-fiction nerd and his music tastes are stuck in the mid-90s.

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Tom Carpenter

Tom joined Clarasys in November 2014 following two years at Detica. Tom is one of our most experienced CX and agile digital product specialists. Since joining Clarasys, Tom has delivered numerous CX discovery and digital transformation projects across a range of industries from healthcare to financial services. This enables Tom to advise on best-practice customer experiences and delivering in an agile and user-centric manner across the end-to-end lifecycle. Tom’s background in business architecture ensures design and definition of solutions that put the users and customers at the heart. This, coupled with broad technical expertise, ensures a solution can be defined that truly solves the client’s needs. In his spare time, Tom is an avid Formula One and cycling fan.

Lindsay Cameron

Mick Murphy

Tom Carpenter