In this episode of ‘Nevermind the Pain Points’, host Tom Carpenter and guest Phil Boyden from Sojour...
Tom Carpenter's recent articles
Join Clarasys Associate Director Tom Carpenter and marketing expert Phil Boyden of Sojourn Solutions...
In this episode of Nevermind the Pain Points, join host Tom Carpenter and guest expert Phil Boyden f...
In the first article in our series on subscription business models, we spoke about the need to chang...
Welcome to our Drive to Subscribe blog series, created to provide readers with insight into the worl...
Personalisation is a hot topic, but what does it mean, what are the benefits and what should organis...
Considering technology in digital transformation is fundamental to making it a success. In our lates...
Our four-part podcast mini-series deep dives into digital transformation areas to consider to ensure...
Considering customer experience in digital transformation should be embedded throughout the process ...
Chess aficionados will be familiar with Netflix’s ‘The Queen's Gambit’. 1 Excluding spoilers, the sh...
For the board, transformation and technology leaders the need for a coherent digital strategy to dri...
Delivering a great Customer Experience transformation programme is more important than ever to make ...