The finance department of a renowned international law firm found itself grappling with the aftermath of rapid growth. The surge in demand had outpaced the department’s capacity, leading to a critical need for a comprehensive transformation. They were at the early stages of discovery and needed help outlining the scope of the target operating model, considering changes to processes, data, people and organisation structure of the finance team.
Clarasys supported by conducting long-term vision and strategy workshops to define people, processes and technology requirements. Rigorous process mapping and extensive stakeholder consultations followed, revealing opportunities for operational enhancement through process simplification and standardisation.
We carried out a detailed change impact assessment detailing the change across all Clarasys and contractor workstreams. Building on this, Clarasys presented a comprehensive change approach and plan, spanning a timeline of 18 months. This plan covered crucial aspects such as training, communication, and engagement, ensuring a holistic approach to change management.
A significant milestone in the transformation journey was the articulation of ‘to-be’ processes for the order-to-cash and purchase-to-pay functions within the finance team. These processes were designed to enhance efficiency through automation and standardization. Simultaneously, Clarasys undertook the challenge of designing and mapping a conceptual data model to aid with the transformation. This involved extensive planning and workshops in coordination with the Finance and Data teams, ultimately serving as the backbone of the incoming data changes.
- Progression with the transformation within a well-defined scope across all workstreams.
- Implementation of organizational changes and automated processes, allowing the finance team to focus on value-added tasks.
- Robust change management, including effective onboarding and initial hypercare support, ensuring a seamless handover.
- Set the stage for the success of the finance transformation
