Discover the three key principles to implement a successful customer-centric change management approach that ultimately lead to margin increases and profitability.
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Bisha Chakravorty
Bisha is an experienced consultant specialising in programme transformation and change management. She has a breadth of consulting experience across large-scale digital transformation, programme mobilisation and end-to-end delivery. Bisha has deepened her skill set by leading programme strategies, setting up complex workstreams and creating governance offices. She intertwines this with strong change management capabilities across behavioural change, adoption as well as employee experience. She plays an advisory role to c-suite clients and takes teams through the journey. Bisha has worked across a breadth of industries including Retail, Professional Services and Government. Bisha is also a mother to two boys and a little girl.
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