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Lockdown has accelerated the growth of online shopping. Are you set up to harness this growth and create long-term loyalty? As a follow-up and summary of our two-part podcast on the online customer experience, we’ve pulled together an infographic to show you how you can use the increased demand in online shopping to your advantage and improve your customer experience whilst doing so.
In our latest infographic, we explore Clarasys’ five key tips and steps to take to enable you to deal with the increase in online shopping whilst continuing to deliver the best possible experience for your customers. Find our more in our infographic:
Listen to more insight here:
- Podcast: How does the browsing experience fit into the end-to-end customer journey?
- Podcast: How can you make it easy for your customer to browse and shop online?
This post was originally coauthored by: Genevieve Cox
