providing sales pipeline visibility
We've worked with a large, global events company to enable more effective use of an underutilised CRM system (Salesforce.com). With disengaged users and a lack of intelligent reporting information there was a big challenge at hand.
Clarasys established an effective delivery framework to enhance governance and also transformed the IT delivery approach, the organisation adopted an Agile way of working to deliver benefits quicker and in an iterative way.
With improved business processes and delivery capability, the organisation finally started seeing a return on their technology investments.