Benjamin Franklin famously said there were only two certain things in life – death and taxes. For those that have been working in the financial services industry for the past...
You might also like
We all know that selling to an existing customer is easier and more profitable than gaining a new one. However, many companies we speak to express frustration at the fact...
Your sales team is employed to sell your products and services so why are they spending so much time looking for customer information rather than selling to them? This is...
If data is the lifeblood of any business then reports are the brain. Reports are critical for business success. They allow you to see how your business is currently performing...
Debtor days (aka Day Sales Outstanding / DSO) are a major issue for businesses and can significantly impact on your cash flow. Ask most people how to reduce them and...
Data Management is crucial to any business. Customer data determines your internal processes such as marketing, sales and billing. It also enables you to develop and target products and services...
The rapid growth of digital information continues to throw up some major challenges for businesses both large and small. Companies nowadays pull in an enormous amount of customer information from...
It was great to see our software partner BusinessOptix recognised as a 2015 ‘Cool Vendor’ in Business Process Management, by Gartner. The accolade, as far as we’re concerned at Clarasys,...
Doing business with a large organisation can be extremely complicated, unless you have a structured approach to managing your data. I touched on the need for customer account hierarchies in...
Modern businesses have the ability to collect an overwhelming amount of data through their sales cycles. But unless you can make sense of the data you collect – and apply...
We’ve blogged before about data quality management and some of the key steps to achieving good quality data. Here we’ll discuss some of the finer points of understanding data quality....