Thomson Reuters recent view of the compliance trends of 2016 put creating a culture of compliance firmly in its top 5. The Wall Street Journal recently published Factiva data on...
What is Digitalisation? Digitalisation is very much the buzz word right now, but what exactly does it mean for your business? It’s defined as the process of moving to a...
Lead to Cash (L2C) is a core process that every organisation needs to excel at. Providing your customers with a high quality experience that is able to generate revenue is...
Being presented with access to new data presents any organisation with a fantastic opportunity to segment and analyse customer information. That’s exactly what the result of a merger or an...
Launching a new business startup or bringing a new product into the market can be an extremely exciting time. It’s a culmination of a lot of hard work and investment...
It is widely accepted that customer retention is far easier than acquisition. The order management process is key to all organisations that sell a product, be it hardware, software or...
Every business wants to have talented staff with transferable skills. Having the right people in place can enhance your organisation’s capabilities and help streamline complex processes to ultimately benefit project...
One of the most frustrating things for anyone involved in project work is that even the best prepared plans can go astray. Before the project is anywhere near completion it...
Everyone starts out with perfect intentions but somehow your projects end up over-running and costing more than you budgeted. And that’s not the end of the story. Once live, you’re...
When Business Analysis (BA) is done well, it can prove to be a very valuable department in your organisation. For it to be successful, your analysts’ skills must align with...
Executive summary Motivating the front office to support the organisation to meet their regulatory obligations is a key challenge for compliance functions As the complexity of the regulatory environment grows,...
Are your KYC operations putting you at risk? The sad truth is many organisations are continuing to fall foul of breaches and deficiencies in AML and CTF, resulting in multi-million...