Retention is the new growth for subscription-based business models. Learn how hybrid pricing and agile, AI-ready architecture will future-proof your revenue.
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Tom Hart
Tom joined Clarasys in November 2014 following two years at Detica. Tom is one of our most experienced CX and agile digital product specialists. Since joining Clarasys, Tom has delivered numerous CX discovery and digital transformation projects across a range of industries from healthcare to financial services. This enables Tom to advise on best-practice customer experiences and delivering in an agile and user-centric manner across the end-to-end lifecycle. Tom’s background in business architecture ensures design and definition of solutions that put the users and customers at the heart. This, coupled with broad technical expertise, ensures a solution can be defined that truly solves the client’s needs. In his spare time, Tom is an avid Formula One and cycling fan.
Tom Hart's recent articles
Tune into our podcast with our M&A experts and Sojourn Solutions to navigate post-merger integration challenges and drive transformative success.
Listen to discover how modern ABM strategies, intent data, and cross-departmental collaboration can elevate your B2B marketing approach.
Join Clarasys Associate Director Tom Carpenter and marketing expert Phil Boyden of Sojourn Solutions as they explore the complexities of the MarTech landscape, from automation platforms to AI, to Customer...
Tune in to learn about integrating marketing and sales, leveraging existing technologies, and navigating the complex world of marketing automation and customer data platforms.
In the first article in our series on subscription business models, we spoke about the need to change your business and operating model to drive growth and loyalty in your...
Welcome to our Drive to Subscribe blog series, created to provide readers with insight into the world of subscriptions while drawing parallels with the world of Formula 1. In this,...
Personalisation is a hot topic, but what does it mean, what are the benefits and what should organisations consider to master the art? In this episode of CX Talks, hosts...
Considering technology in digital transformation is fundamental to making it a success. In our latest podcast, Clarasys’ own Tom Carpenter, Chris McIvor, Lindsay Cameron and Moray Busch explore where to...
Our four-part podcast mini-series deep dives into digital transformation areas to consider to ensure success. In this episode, Clarasys’ own Tom Carpenter, Sarah Rigby and Simon Blosse explore how to...
Considering customer experience in digital transformation should be embedded throughout the process and never be an afterthought. In our latest podcast, Clarasys’ own Tom Carpenter, Loïc Le Fouest and Adam...
Chess aficionados will be familiar with Netflix’s ‘The Queen's Gambit’.1 Excluding spoilers, the show takes us through the life of chess prodigy and protagonist Beth Harmon, who showcases her ability...
