It is widely accepted that customer retention is far easier than acquisition. The order management process is key to all organisations that sell a product, be it hardware, software or...
Our insights
Thinking
Ben Lover
Ben has over 11 years of cross-industry consulting experience having joined Clarasys from Accenture in 2015. Ben has a broad range of project and CRM experience across the lifecycle including project/delivery management, business analysis and implementation. He is comfortable managing onshore and offshore teams through complex releases with strong stakeholder management skills and is able to translate functional and technical issues into a clear direction. Ben applies agile principles and innovation/expertise to projects. Ben spends lots of his time away from work participating in and watching an array of sports.
Ben Lover's recent articles
If data is the lifeblood of any business then reports are the brain. Reports are critical for business success. They allow you to see how your business is currently performing...
When operating in saturated market places where competition is high, many organisations can find sourcing new customers difficult. Despite the best marketing minds at your disposal and endless amounts of...
