Following on from my previous article discussing how tech alone will not solve your CX, I thought it...
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Chris McIvor
Chris is an experienced business consultant specialising in agile delivery management across a variety of industries and technologies. He joined Clarasys in 2015 and has extensive experience leading agile delivery teams to meet client demands across the lifecycle of a project. Most recently he has helped a large information services company deliver a new global service solution across multiple countries in Europe and North America. Chris enjoys travelling, trying new restaurants and snowboarding.
Chris McIvor's recent articles
Technology alone will not solve your customer experience needs. Organisations have always looked at ...