Employee experience, in its simplest terms, is the summation of the touchpoints your employees have ...
Our insights
Thinking
James Noble
James has experience in organisation transformation and operational improvement in the Public Sector & Financial Services. He is adept in end-end project delivery, with experience in setting strategic direction, acting as a PM, and change managing implementation. He also has a background in digital transformation and Target Operating Model (TOM) design, with a passion for digital collaborative ways of working.
James Noble's recent articles
After the past year, firms have had to adapt like never before and accelerate their digital transfor...
In part one we covered the ways to up-skill your organisation to move towards becoming more customer...
Becoming customer centric is no easy feat. The rewards are evident but the stumbling blocks to get t...