When operating in saturated market places where competition is high, many organisations can find sourcing new customers difficult. Despite the best marketing minds at your disposal and endless amounts of...

“Ignorance more frequently begets confidence than does knowledge.” (Charles Darwin, 1871) “When people are incompetent in the strategies to achieve success and satisfaction, they suffer a dual burden. Not only...

We’ve blogged before about the importance of customer data in business – but good product data is every bit as important, helping you improve the efficiency and effectiveness of your...

Take lessons from the fictional football manager to learn how to build a resilient change team, engage stakeholders effectively, and set KPIs for success.

In the first article in our series on subscription business models, we spoke about the need to change your business and operating model to drive growth and loyalty in your...

In part five of our Drive to Subscribe series, we look into the critical factors to consider when adopting subscription billing software and examine a specific B2B sales use case...

Welcome to our Drive to Subscribe blog series, created to provide readers with insight into the world of subscriptions while drawing parallels with the world of Formula 1. In this,...

In our three-part series about the art of communicating change, we have already looked at the roles and expectations of the change team and employees. Here, we focus on the...

The way we communicate change can have a lasting impact on the success of any transformation. Whether it’s the way the change team communicates with the leadership team, as we...

Agile product management relies on flexibility and working at pace, so how exactly can we apply this methodology in regulated environments such as the public sector?

Intersectionality has become a buzzword that is often thrown around in the context of diversity and inclusion conversations. However, what does intersectionality actually mean, and how does it apply to...

Thomson Reuters recent view of the compliance trends of 2016 put creating a culture of compliance firmly in its top 5. The Wall Street Journal recently published Factiva data on...