To thrive in a digital age, shopping centres and department stores have to reinvent themselves, and ...

How do you know if your lead to cash (L2C) process is functioning properly? If customer loyalty is s...

Welcome to the second episode in our series on data management. In our previous podcast, Philip and ...

Clarasys were delighted to attend GovNet’s Modernising Criminal Justice Conference last week, featur...

What is Diversity of Thought, why is it important to organisations, and how can organisations ensure...

In this podcast episode, we will be bringing together our in house experts to talk about Next’s endu...

In this episode, we will be bringing together our in house experts to talk about all things data. We...

How can an Agile way of working help remote delivery of technologies? Delivering change and new tech...

A common misconception exists in the conflation of customer segments and personas. Customer segmenta...

In our previous blog post, we discussed the importance of customer segmentation – ways of separating...

As government spending comes into sharp focus amid wider market pressures, we know how important it ...

“Bricks and mortar are dead in retail, e-commerce is the way forward”. Sound familiar? Whilst it’s t...