A customer’s experience is hugely important in the successful adoption of circular products and services. However, the current focus is more narrowly on resource efficiency. Using a recent real-life...
We use agile principles to focus on the interventions that will have the greatest impact on realising intended benefits. We measure our work’s impact and adapt quickly. We also rely on world-leading change management methodologies such as Prosci.
From years of experience in transforming organisations, our consultants are prepared to tackle your digital transformation goals. From the design through to public delivery, our consultants will guide you through the transformation journey. Ensuring technological advancements align seamlessly with your overarching objectives and user requirements.
Collaborating with you, we innovate and reshape your L2C journey, starting from the initial strategy and continuing through implementation. We monitor your advancements, enhance employee experience, and support the delivery of go-to-market solutions.
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We will innovate your current experience in line with user demands, crafting exceptional customer and employee experiences through design thinking and holistic strategies, guaranteeing that the customer and employee journey is meticulously designed to meet and surpass user expectations.
Understanding how you can redesign your business and operating models to use less and create less waste with an agile and customer-focused approach.
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In the sixth episode of our Snack-sized sustainability podcast, Wilf Stoddart discusses reverse logistics. Tune in to hear what reverse logistics means, how it works and benefits for organisations....