Discover practical tips for fostering psychological safety in the workplace, building trust, and empowering teams to succeed through open communication.
Sophie Brazell- Ng's recent articles
Discover essential change management strategies with expert Sally Jenner. Learn practical tips, the ‘Show Me, You Know’ approach, and more!
In this episode of "Nevermind the Pain Points," join host Sophie Brazell-Ng, alongside guests Suzie Mossman-Monk and Sarah Partridge as they discuss Imposter Syndrome in the workplace. Suzie, a chartered...
Dive into the transformative world of in-house change management to discover the power of community, the importance of people-centered leadership, and how to sustain change initiatives without extensive resources.
In this episode, explore the evolution of hybrid work models, including challenges, leadership strategies, and cultural shifts shaping the blend of remote and in-office work.
Explore the role that coaching can play in empowering you as a leader, uncovering your strengths, and allowing you to live by your values.
Ever wondered what impact leadership has on employee job satisfaction and company culture? In this episode of Never Mind The Pain Points, host Sophie Brazell-Ng is joined by Sarah Partridge...
Greek philosopher Heraclitus once wrote, “There is nothing permanent except change.” Recent world events will testify to that with seismic shifts in the way we live and work. In times...
Today’s hybrid way of working opens a diverse pool of talent that hasn’t traditionally been available to businesses with office-based workforces. People with disabilities, those from different cultures and countries,...
Hybrid working practices have opened up a world of talent to businesses and improved work-life balance for employees. Win-win. Or is it? We take a look at how organisations are...
Ensuring a successful digital transformation requires a balanced view of its employees, customers, technology and business. All too often, aspects of a digital transformation stall if one of these is...
Digital customer experience tools that capture behavioural, transactional, and preference data can transform customer intelligence into personalised insights. But, choosing the right tools and technology to help enhance Customer Experience...