Order to Cash 2024 Market Trends and Survey Results

In today’s fast-paced business environment, efficient order-to-cash (O2C) processes are crucial for maintaining healthy cash flow and customer satisfaction. However, many organisations still face significant challenges in this area. Our latest survey report, “Order-to-Cash (O2C) Survey 2024: Key Insights and Industry Trends,” provides an analysis of the current state of O2C systems.

Key principles to consider: 

1. Improving invoice accuracy: Discover the extent of billing errors and their impact on businesses.
2. Accelerating invoicing processes: Understand the delays in invoice generation and their effects on cash flow.
3. Adopting digital solutions: Learn about the adoption rates of electronic invoicing and touchless order processing.
4. Managing subscription revenue: Explore the complexities of subscription-based revenue models.
5. Reducing operational costs: Identify the cost implications of inefficient O2C processes. 
6. Enhancing customer experience: See how providing online access to account data can improve customer satisfaction.

Download our survey report today to gain insights for optimising your O2C processes and positioning your business for long-term success.

To find out how we can help you with your order to cash, get in touch.