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Podcast: Will Amazon Fresh cause waves in the groceries industry?

Amazon are renowned for their excellent customer experience, so their recent announcement of...

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Picture of Moray Busch

Moray Busch

Moray joined Clarasys in 2018 and specialises in business / digital transformation and rapid innovation that is delivered agile in uncertain and complex environments. Within those initiatives, his key skills in business analysis, product management, service design and delivery management enable the team to connect top-level strategy to meaningful direction on the ground and embed new behaviours. Primarily working with the C-Suite and senior officials, Moray has launched products in FTSE 100 firms, launched multiple national high-profile government services, effectively combined and separated organisations after mergers & acquisitions, prepared firms to operate post-Brexit, defined CX strategy, and ultimately created better organisations that are in a position to navigate uncertainty independently after the engagement. He is certified as Scrum Master, Product Owner, Scaled Agile, Lean yellow belt and Prosci Change Practitioner

Meet the author

Picture of Moray Busch

Moray Busch

Moray joined Clarasys in 2018 and ...

Amazon are renowned for their excellent customer experience, so their recent announcement of their UK expansion of Amazon Fresh begets the question we will be discussing today: does Amazon pose a threat to other online grocery stores in the UK?

Join Sophie and Eric as they discuss the recent trends and changes to the online retail industry during the pandemic and consider the overarching question: Will Amazon Fresh make waves in the UK Grocery Market? The pair consider topics such as: what Amazon successes can Amazon Fresh leverage to attract customers, why do other retailers fear Amazon Fresh’s potential and what does the future look like for Amazon and online groceries?

Listen in to find out our views on the launch of Amazon Fresh in the UK and our insights into the online retail industry and its trends, post-COVID.

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