Discover how Generative AI can streamline billing processes in the Media and Information Services industry, addressing complex challenges and improving efficiency.
Ben Lover's recent articles
Discover how organizations in the media and information services industry can identify and prioritize opportunities with Generative AI to enable success.
Recently, it’s been impossible to open LinkedIn or browse the articles from your favourite thought leader without being confronted with headlines such as ‘AI WILL CHANGE THE WORLD AS WE...
Here we dive deep into the third key consideration when embarking on a digital transformation: organisation. In our latest podcast, Clarasys’ own Ben Lover, Helen Morgan and Moray Busch explore...
It’s no exaggeration to say an agile transformation at any organisation, whether it’s a not-for-profit or a large corporate, requires a seismic shift in the way the entire team, from...
When implementing agile principles and methods there are several questions that must be considered to guide you with decision making. Main points Applying agile to teams – what is your...
How to design and deliver for an ever-changing future, with predictability and adaptability. We have more information than we can easily make sense of and stakeholders who increasingly expect certainty...
I spent this morning planning a holiday and increasingly recognised how much agile principles I use day to day at Clarasys influence what I do with my personal time. So,...
User stories are an indispensable part of the Agile toolkit. Written collaboratively by the Scrum Team together with the Product Owner, the user story defines: who the person using the...
Being presented with access to new data presents any organisation with a fantastic opportunity to segment and analyse customer information. That’s exactly what the result of a merger or an...
Launching a new business startup or bringing a new product into the market can be an extremely exciting time. It’s a culmination of a lot of hard work and investment...
It is widely accepted that customer retention is far easier than acquisition. The order management process is key to all organisations that sell a product, be it hardware, software or...