“We had a really good chemistry with the Clarasys guys. They came in, no airs and graces. They talked to the people who really mattered at the front line which you don’t necessarily get, I find, when talking to other consultants.”
CX Workshop
The impact of Covid 19 means that putting your customers first and driving your CX capabilities forward are not only the right thing to do, they are essential things to do. In the current environment, they are the only way your organisation can compete and excel going forward.
At Clarasys, we are passionate about offering the best customer experience and helping other businesses to do the same.
With cost optimisation rising to the fore, commitment to customer experience will come under pressure. We’d love to help you get under the skin of your customer experience with one of the following courses:
to those who are at the start of their CX journey and want to effectively jump-start their CX capability.
for businesses that have started some CX work, in pockets of their organisation yet need help to embed and scale this capability.
for businesses that have a stagnating CX capability, or are not seeing investments in CX turn the dials on business performance metrics.
for companies who want to take their successful CX capability to the next level and benefit from advanced CX analytics and cultural practices.
Explore the intersection of innovation strategy and emerging technologies in the information services, media, and entertainment sectors. Discover the role of innovation brokerage and demand aggregation in driving technology commercialisation and creating viable business applications.
The upcoming EU Corporate Sustainability Due Diligence Directive (CSDDD) is set to significantly enhance corporate accountability for sustainability and human rights. Read on to explore the directive’s scope, its implications for businesses, and learn what steps you can take to prepare and comply with the new regulations.